Refund Policy

Last updated: June 2026

At BLINKWAY, we stand behind every digital product we sell. Because BLINKWAY products are digital files delivered instantly via email, all sales are generally final once the files have been downloaded.

However, we believe in fairness — so we offer a clear, conditional 30-day refund policy.

✓ When You Qualify for a Refund

We will issue a full refund within 30 days of purchase if any of the following apply:

• The files were not delivered to your email after purchase
• The files are corrupted, damaged, or cannot be opened
• The product does not match what was described on the sales page
• You experience technical issues we cannot resolve within 7 days
• You were charged twice or there was a billing error

✗ When Refunds Are Not Issued

To protect against abuse and keep our prices low, we do not offer refunds for:

• Change of mind after the files have been downloaded
• Failure to read the product description before purchase
• Failure to verify Claude plan compatibility (Claude Pro, Max, Team, Enterprise, Claude Code, and Cowork are all supported)
• Requests made more than 30 days after the original purchase date
• Customer error in using the product as intended
• Lack of expected business results (the product is a toolkit, not a guarantee of outcomes)

How to Request a Refund

To request a refund, email blinkway111@gmail.com with:

1. Your order number (starts with #)
2. The email address used to purchase
3. A clear description of the issue

We will respond within 24-48 hours. Approved refunds are processed within 5-7 business days back to your original payment method.

We Prefer to Solve Problems First

Before requesting a refund, please reach out to blinkway111@gmail.com — we will work with you to:

• Resend your download links if they didn't arrive
• Walk you through using skills/agents inside Claude
• Troubleshoot any technical issues
• Send replacement files if anything is corrupted

Most refund requests can be resolved with a 5-minute conversation. We are committed to making sure every customer gets value from their purchase.

Chargebacks

If you have a problem with your purchase, please contact us first. Filing a chargeback or payment dispute without contacting us is a violation of our terms and may result in:

• Permanent ban from future purchases
• Reporting to credit card fraud prevention services
• Legal action to recover the disputed funds plus chargeback fees

We always prefer to resolve issues directly. Reach out — we are here to help.

Contact

BLINKWAY Customer Support
Email: blinkway111@gmail.com
Response time: 24-48 hours, Monday-Friday